At MUJŌ CO., each piece is thoughtfully designed with distinctive details and finishes. Our collections feature a variety of materials, including:

• Hardware: Stainless steel, sterling silver, copper-plated stainless steel, and rhodium-plated stainless steel.
• Chains: Stainless steel or sterling silver, depending on the design.
• Stones: Zircon stones.

Learn more about the materials used in our jewelry in our Materials Guide.

Our jewelry features a variety of materials and finishes, each with its own characteristics. 

For the best experience, we recommend checking the materials listed in each product description, especially if you have sensitive skin or known metal allergies.

To help maintain the appearance of your MUJŌ CO. pieces:

• Remove jewelry before showering, swimming, or exercising.
• Apply perfume, lotions, and skincare products before putting on your jewelry.
• Wipe pieces gently with a soft cloth after wearing.
• Store jewelry separately in a cool, dry place.
• Avoid prolonged exposure to moisture, harsh chemicals, and excessive friction.
  

Please note: Jewelry may change in appearance over time due to regular wear and environmental exposure. Proper care can help preserve its appearance but cannot prevent all tarnishing or plating wear.

To keep your MUJŌ jewelry clean and sparkling, avoid contact with water, soap, sweat, and excessive moisture. These can accumulate in tiny spaces within chains, pendants, and gemstone settings, affecting cleanliness and reducing gemstone brilliance over time.

Remove your jewelry before showering, swimming, or exercising. After use, gently wipe with a soft, dry cloth and store in a clean, dry place to help preserve its shine and finish. 

To keep your pieces looking their best, gently wipe them with a soft, dry cloth after each wear to remove oils and everyday residue.

Avoid abrasive materials, harsh cleaning solutions, and chemical cleaners, as these may affect certain finishes. If a piece gets wet, gently pat it dry with a soft cloth before storing it.

Proper storage helps protect your jewelry from scratches, tangling, moisture, and unnecessary wear.

Keep your pieces in a cool, dry place away from direct sunlight and humidity. We recommend storing each piece separately in its MUJŌ pouch or box to help preserve its finish and delicate details.

Creating your MUJŌ account is simple.

Select the account icon on our website and enter your email address. We’ll send you a one-time verification code to confirm your identity. Once verified, you’ll be able to access your customer account and view your available order information.

No password required.

No password to remember, no password to reset.

MUJŌ uses email verification for customer account access. Simply enter your registered email address and follow the instructions to receive your one-time verification code.

If you’re having trouble accessing your account, contact us at wear.mujoco@gmail.com, and we’ll be happy to assist.

Creating your MUJŌ account is simple.

Select the account icon on our website and enter your email address. We’ll send you a one-time verification code to confirm your identity. Once verified, you’ll be able to access your customer account and view your available order information.

No password required.

No password to remember, no password to reset.

MUJŌ uses email verification for customer account access. Simply enter your registered email address and follow the instructions to receive your one-time verification code.

If you’re having trouble accessing your account, contact us at wear.mujoco@gmail.com, and we’ll be happy to assist.

Finding your next favorite piece is easy.

• Explore our collections and select the pieces you’d like to purchase.
• Choose any available options, such as size or color.
• Add your selections to your shopping bag.
• Proceed to checkout and enter your shipping information.
• Review your order and complete checkout.
• Once your order has been placed, check your email for your order confirmation and any additional payment instructions.

We encourage you to review your selections, shipping details, and order information carefully before completing checkout.

If you need to request a change or cancellation, please contact us at wear.mujoco@gmail.com as soon as possible and include your order number. We’ll review your request based on your order’s fulfillment status.

Once an order has been shipped, cancellation is no longer available.

MUJŌ CO. offers different payment methods depending on your location.

1. Philippines: Payment via QR code, sent through email after your order is placed.
2. International: Payments via Wise or PayPal, with instructions provided by email.

Once your order is complete, you’ll receive an email with the relevant payment instructions. Please follow the instructions provided to complete your payment.

Our prices may be displayed in Philippine pesos (PHP) or US dollars (USD). Your final payment amount may vary depending on your payment provider’s exchange rate and any applicable transaction fees.

Yes. After placing your order, please check your inbox for your order confirmation and any additional payment instructions.

If your order requires a separate payment, follow the instructions provided and submit any requested payment confirmation. Your order will be secured once payment has been received and verified.

If you can’t find our email, we recommend checking your spam or junk folder.

We currently do not accept direct credit or debit card payments through our website.

However, PayPal may offer credit or debit card payment options, depending on your location and eligibility. Available payment methods are determined by PayPal.

Absolutely. MUJŌ welcomes international customers, with Wise and PayPal available for international payments.

Please note that currency conversion rates and transaction fees may vary depending on your payment provider and location. Any applicable customs duties, import taxes, or other charges imposed by your destination country are the customer’s responsibility.

Finding your next favorite piece is easy.

• Explore our collections and select the pieces you’d like to purchase.
• Choose any available options, such as size or color.
• Add your selections to your shopping bag.
• Proceed to checkout and enter your shipping information.
• Review your order and complete checkout.
• Once your order has been placed, check your email for your order confirmation and any additional payment instructions.

We encourage you to review your selections, shipping details, and order information carefully before completing checkout.

If you need to request a change or cancellation, please contact us at wear.mujoco@gmail.com as soon as possible and include your order number. We’ll review your request based on your order’s fulfillment status.

Once an order has been shipped, cancellation is no longer available.

MUJŌ CO. offers different payment methods depending on your location.

1. Philippines: Payment via QR code, sent through email after your order is placed.
2. International: Payments via Wise or PayPal, with instructions provided by email.

Once your order is complete, you’ll receive an email with the relevant payment instructions. Please follow the instructions provided to complete your payment.

Our prices may be displayed in Philippine pesos (PHP) or US dollars (USD). Your final payment amount may vary depending on your payment provider’s exchange rate and any applicable transaction fees.

Yes. After placing your order, please check your inbox for your order confirmation and any additional payment instructions.

If your order requires a separate payment, follow the instructions provided and submit any requested payment confirmation. Your order will be secured once payment has been received and verified.

If you can’t find our email, we recommend checking your spam or junk folder.

We currently do not accept direct credit or debit card payments through our website.

However, PayPal may offer credit or debit card payment options, depending on your location and eligibility. Available payment methods are determined by PayPal.

Absolutely. MUJŌ welcomes international customers, with Wise and PayPal available for international payments.

Please note that currency conversion rates and transaction fees may vary depending on your payment provider and location. Any applicable customs duties, import taxes, or other charges imposed by your destination country are the customer’s responsibility.

Yes! MUJŌ CO. welcomes customers from the Philippines and around the world.

We currently offer the following shipping options:

International Shipping — DHL

1. Processing time: 2–4 business days.
2. Tracking: A tracking number will be provided once your order has been dispatched.
3. Delivery: Transit times vary depending on your destination and customs processing. International customers are responsible for any customs duties, import taxes, or other fees imposed by their destination country.

Domestic Shipping — J&T Express

1. Processing time: 2–3 business days.
2. Estimated delivery: 1–7 business days after dispatch, depending on your location.
3. Tracking: A tracking number will be provided once your order has been dispatched.

Processing times exclude weekends and holidays. During launches, promotions, or periods of high order volume, additional processing time may be required.

Delivery times depend on your destination and the shipping method selected.

1. Philippines: Estimated delivery is 1–7 business days after dispatch.
2. International: Delivery times vary by destination and customs processing. Depending on the destination country, customs authorities may inspect your package, request additional documentation, or require approval before releasing the shipment. These procedures may cause delays beyond our control.

Please allow 2–3 business days for domestic order processing and 2–4 business days for international order processing before dispatch.

These timeframes are estimates and may vary due to courier operations, holidays, or circumstances beyond our control.

Once your order has been dispatched, we’ll send you a shipping confirmation email containing your tracking number.

You can use this number on the courier’s tracking website to follow your parcel’s progress.

If you haven’t received your tracking details or need assistance locating your shipment, please contact us at wear.mujoco@gmail.com with your order number.

MUJŌ CO. offers different payment methods depending on your location.

1. Philippines: Payment via QR code, sent through email after your order is placed.
2. International: Payments via Wise or PayPal, with instructions provided by email.

Once your order is complete, you’ll receive an email with the relevant payment instructions. Please follow the instructions provided to complete your payment.

Our prices may be displayed in Philippine pesos (PHP) or US dollars (USD). Your final payment amount may vary depending on your payment provider’s exchange rate and any applicable transaction fees.

Yes. After placing your order, please check your inbox for your order confirmation and any additional payment instructions.

If your order requires a separate payment, follow the instructions provided and submit any requested payment confirmation. Your order will be secured once payment has been received and verified.

If you can’t find our email, we recommend checking your spam or junk folder.

We currently do not accept direct credit or debit card payments through our website.

However, PayPal may offer credit or debit card payment options, depending on your location and eligibility. Available payment methods are determined by PayPal.

Absolutely. MUJŌ welcomes international customers, with Wise and PayPal available for international payments.

Please note that currency conversion rates and transaction fees may vary depending on your payment provider and location. Any applicable customs duties, import taxes, or other charges imposed by your destination country are the customer’s responsibility.

Yes! MUJŌ CO. welcomes customers from the Philippines and around the world.

We currently offer the following shipping options:

International Shipping — DHL

1. Processing time: 2–4 business days.
2. Tracking: A tracking number will be provided once your order has been dispatched.
3. Delivery: Transit times vary depending on your destination and customs processing. International customers are responsible for any customs duties, import taxes, or other fees imposed by their destination country.

Domestic Shipping — J&T Express

1. Processing time: 2–3 business days.
2. Estimated delivery: 1–7 business days after dispatch, depending on your location.
3. Tracking: A tracking number will be provided once your order has been dispatched.

Processing times exclude weekends and holidays. During launches, promotions, or periods of high order volume, additional processing time may be required.

Delivery times depend on your destination and the shipping method selected.

1. Philippines: Estimated delivery is 1–7 business days after dispatch.
2. International: Delivery times vary by destination and customs processing. Depending on the destination country, customs authorities may inspect your package, request additional documentation, or require approval before releasing the shipment. These procedures may cause delays beyond our control.

Please allow 2–3 business days for domestic order processing and 2–4 business days for international order processing before dispatch.

These timeframes are estimates and may vary due to courier operations, holidays, or circumstances beyond our control.

Once your order has been dispatched, we’ll send you a shipping confirmation email containing your tracking number.

You can use this number on the courier’s tracking website to follow your parcel’s progress.

If you haven’t received your tracking details or need assistance locating your shipment, please contact us at wear.mujoco@gmail.com with your order number.

We want you to feel confident in your MUJŌ purchase.

Return and exchange requests may be submitted within 2 days of receiving your order, subject to the following conditions:

1. Items must be unused, unworn, and returned in their original packaging.
2. Return and exchange shipping costs are the customer’s responsibility unless the item arrives damaged or incorrect.
3. Requests must be submitted within the specified return window.

To initiate a request, email wear.mujoco@gmail.com with your order number, the reason for your request, and any relevant photos.

Once your returned item has been received and inspected, we’ll contact you regarding the outcome and next steps.

Please note that orders can no longer be canceled once they have been shipped.

If you’d like to exchange an item, please contact us at wear.mujoco@gmail.com within 2 days of receiving your order.

To help us assist you, please include:

1. Your order number.
2. The item you’d like to exchange.
3. The reason for your request.
4. Your preferred replacement item, if applicable.
5.  Photos of the item, if it arrived damaged or differs from what you ordered.

Items must be unused, unworn, and in their original packaging to qualify for an exchange.

Our team will review your request and provide the next steps. Return shipping costs are the customer’s responsibility unless the item arrived damaged or incorrect.

Please wait for our confirmation before returning any items.

Yes! MUJŌ CO. welcomes customers from the Philippines and around the world.

We currently offer the following shipping options:

International Shipping — DHL

1. Processing time: 2–4 business days.
2. Tracking: A tracking number will be provided once your order has been dispatched.
3. Delivery: Transit times vary depending on your destination and customs processing. International customers are responsible for any customs duties, import taxes, or other fees imposed by their destination country.

Domestic Shipping — J&T Express

1. Processing time: 2–3 business days.
2. Estimated delivery: 1–7 business days after dispatch, depending on your location.
3. Tracking: A tracking number will be provided once your order has been dispatched.

Processing times exclude weekends and holidays. During launches, promotions, or periods of high order volume, additional processing time may be required.

Delivery times depend on your destination and the shipping method selected.

1. Philippines: Estimated delivery is 1–7 business days after dispatch.
2. International: Delivery times vary by destination and customs processing. Depending on the destination country, customs authorities may inspect your package, request additional documentation, or require approval before releasing the shipment. These procedures may cause delays beyond our control.

Please allow 2–3 business days for domestic order processing and 2–4 business days for international order processing before dispatch.

These timeframes are estimates and may vary due to courier operations, holidays, or circumstances beyond our control.

Once your order has been dispatched, we’ll send you a shipping confirmation email containing your tracking number.

You can use this number on the courier’s tracking website to follow your parcel’s progress.

If you haven’t received your tracking details or need assistance locating your shipment, please contact us at wear.mujoco@gmail.com with your order number.

We want you to feel confident in your MUJŌ purchase.

Return and exchange requests may be submitted within 2 days of receiving your order, subject to the following conditions:

1. Items must be unused, unworn, and returned in their original packaging.
2. Return and exchange shipping costs are the customer’s responsibility unless the item arrives damaged or incorrect.
3. Requests must be submitted within the specified return window.

To initiate a request, email wear.mujoco@gmail.com with your order number, the reason for your request, and any relevant photos.

Once your returned item has been received and inspected, we’ll contact you regarding the outcome and next steps.

Please note that orders can no longer be canceled once they have been shipped.

If you’d like to exchange an item, please contact us at wear.mujoco@gmail.com within 2 days of receiving your order.

To help us assist you, please include:

1. Your order number.
2. The item you’d like to exchange.
3. The reason for your request.
4. Your preferred replacement item, if applicable.
5.  Photos of the item, if it arrived damaged or differs from what you ordered.

Items must be unused, unworn, and in their original packaging to qualify for an exchange.

Our team will review your request and provide the next steps. Return shipping costs are the customer’s responsibility unless the item arrived damaged or incorrect.

Please wait for our confirmation before returning any items.

We want you to feel confident in your MUJŌ purchase.

Return and exchange requests may be submitted within 2 days of receiving your order, subject to the following conditions:

1. Items must be unused, unworn, and returned in their original packaging.
2. Return and exchange shipping costs are the customer’s responsibility unless the item arrives damaged or incorrect.
3. Requests must be submitted within the specified return window.

To initiate a request, email wear.mujoco@gmail.com with your order number, the reason for your request, and any relevant photos.

Once your returned item has been received and inspected, we’ll contact you regarding the outcome and next steps.

Please note that orders can no longer be canceled once they have been shipped.

If you’d like to exchange an item, please contact us at wear.mujoco@gmail.com within 2 days of receiving your order.

To help us assist you, please include:

1. Your order number.
2. The item you’d like to exchange.
3. The reason for your request.
4. Your preferred replacement item, if applicable.
5.  Photos of the item, if it arrived damaged or differs from what you ordered.

Items must be unused, unworn, and in their original packaging to qualify for an exchange.

Our team will review your request and provide the next steps. Return shipping costs are the customer’s responsibility unless the item arrived damaged or incorrect.

Please wait for our confirmation before returning any items.